Privacy Policy

This Privacy Policy explains how enjoy96, operating the website enjoy96.bet (the "Site"), collects, uses, discloses and protects personal information of players and visitors. It applies to all individuals who access or use enjoy96.bet from Australia and other countries, whether or not they create an account or place real‑money bets. The service targets Australian players from an offshore location and operates without a verifiable gambling licence, which increases the importance of understanding how your data is handled.

By using enjoy96.bet, you acknowledge that your information may be processed outside Australia and that local consumer protections may be limited. Nonetheless, we aim to handle personal information in line with the Australian Privacy Act 1988 (Cth) and the Australian Privacy Principles ("APPs"), and, where relevant, with the EU General Data Protection Regulation ("GDPR") and Mexican data protection law. This Privacy Policy is effective and was last updated on 6 November 2025.

Who We Are

For the purposes of this Privacy Policy, references to "enjoy96", "we", "us" or "our" mean the operator of the website enjoy96.bet. As of the "Last updated" date, the operator has not publicly disclosed a full legal company name, registered office address, company registration number, tax identification number, or formal licensing jurisdiction in any reliable public registry or on the Site.

Independent research indicates that enjoy96 targets Australian players as an offshore, grey‑market online casino and does not hold a verifiable licence from recognised regulators such as the Malta Gaming Authority, UK Gambling Commission, Gibraltar Gambling Commissioner or Curaçao Gaming Control Board. No alternative dispute resolution (ADR) provider is stated, and no regulator or ADR links are provided. This lack of transparency and licensing increases legal and practical risk for players.

Because key corporate identification details are not disclosed, the primary channel for contacting us about privacy and data protection matters is our internal customer support system (live chat or ticketing tools available when logged into your account). You should clearly label your request as a "Privacy / Data Protection Request". If we introduce a dedicated privacy contact address or data protection officer (DPO) in the future, we will publish those details in this section.

What Personal Data We Collect

When you visit or use enjoy96.bet, we collect and generate different categories of personal and technical information, depending on how you interact with the Site and services.

Identity and contact data

Account details: Full name, username or screen name, date of birth, country of residence and preferred language, as provided during registration or verification.
Contact information: Email address and, where requested or provided, mobile or landline telephone numbers and communication preferences.
Documentation: Copies of identification and verification documents (for example, government-issued ID, proof of address, payment account ownership evidence) submitted for age verification, account security, or anti‑fraud reviews.

Technical and device data

Usage and device information: IP address, approximate location derived from IP, device identifiers, browser type and version, operating system, language settings, pages visited, time and date of access, clickstream data, error logs and session duration.
Security logs: Login attempts, changes to account credentials or security settings, device fingerprinting information (where used) and other records necessary to detect and prevent abuse or unauthorised access.

Payment and transactional data

Deposits and withdrawals: Details of transactions performed using PayID, bank transfer, Neosurf, Bitcoin, Ethereum, Tether and any other supported method, including transaction timestamps, amounts, currency (typically AUD), payment method, and masked account identifiers as provided by payment partners.
Financial verification: Limited bank or wallet information required to process payments, comply with anti‑money‑laundering (AML) requirements, or resolve withdrawal disputes. We do not store full card numbers where card payments are used; these are handled by payment service providers.

Gameplay and behavioural data

Betting history: Game sessions, stakes, wins and losses, bonuses used, wagering progress, game preferences (for example, frequent selection of Asian‑themed slots or live casino tables) and timestamps of gameplay.
Behavioural patterns: Clicks, navigation paths, time spent on particular games or pages, interaction with promotional messages, and responses to responsible gambling information or tools.
Risk and compliance data: Flags or notes relating to suspected fraud, bonus abuse, account misuse, or responsible gambling concerns, as well as records of internal investigations and decisions (including account closures or restrictions).

Cookies and similar technologies

Cookies: Small text files stored on your device to remember your preferences, maintain sessions, perform analytics, and deliver personalised content.
Similar technologies: Pixels, tags, local storage, and device identifiers used for authentication, fraud prevention, performance monitoring, and marketing (where allowed).

Some of this information is provided directly by you, while other data is generated automatically during your use of enjoy96.bet or provided by third‑party partners such as payment processors and analytics providers.

Legal Basis for Processing

Because enjoy96.bet is offered from an offshore location to users in Australia and potentially other jurisdictions, our legal bases for processing personal information may differ depending on where you are located. We structure our processing to comply with the Australian Privacy Act and APPs and, where applicable, GDPR and relevant Mexican privacy law.

Performance of a contract or steps prior to entering into a contract

Account creation and operation: We process your identity, contact, and technical data to create your account, verify your age and eligibility, manage your balance, provide access to games, and maintain the security and functionality of the Site.
Payments and withdrawals: We process payment and transactional data to accept deposits, execute withdrawals and address issues such as failed transfers, reversal of funds, or chargebacks.

Compliance with legal obligations

AML, fraud and record‑keeping: Even as an unlicensed offshore operator, we may be subject to AML, counter‑terrorism financing, taxation or reporting obligations in the jurisdictions where our operations or service providers are based. We retain certain records for legally mandated periods (for example, up to seven years for some financial data).
Regulatory and law enforcement requests: We may process and disclose information to respond to lawful requests from courts, regulators (including overseas regulators) or law enforcement authorities, subject to applicable law.

Legitimate interests

Service improvement and analytics: We analyse usage, gameplay and technical data to understand performance, improve our offerings, detect bugs, and optimise user experience.
Fraud prevention and security: We process device, behavioural and transactional data to detect unusual patterns, potential bonus abuse, hacking attempts or identity theft, and to protect users, our systems and third parties. This is particularly important in a high‑risk, unlicensed environment.
Business operations: We use data to manage our relationship with players, assess product performance, and plan future offerings.

Consent

Marketing communications: Where required by law, we will rely on your consent before sending promotional emails, SMS or in‑app notifications. You can withdraw consent at any time through account settings or by following unsubscribe instructions.
Optional cookies and profiling: For non‑essential cookies and targeted advertising, we rely on your consent where applicable. You may manage these preferences through your browser or any consent tools provided on the Site.

Where GDPR applies, the legal bases above correspond to Articles 6(1)(a)-(f) GDPR. Where Mexican privacy law applies, we process personal data under principles and legal grounds compatible with the Federal Law on Protection of Personal Data Held by Private Parties (LFPDPPP), including consent, contractual necessity and legitimate purposes, while respecting principles of lawfulness, information, quality, purpose, loyalty, proportionality and responsibility.

Purpose of Processing

We use the personal and technical data described in this Policy for specific, limited purposes. We do not sell your personal information as that term is understood under many privacy laws, but we may share it with third parties in accordance with the "Disclosure & Sharing" section.

Provision and management of casino services

Account management: To register, verify and maintain your enjoy96.bet account, including processing deposits and withdrawals, managing bonuses, and providing access to games and features.
Customer support: To respond to your queries, complaints (including those about withdrawals and account closures), and requests to exercise privacy rights, using our internal support channels.

Service improvement, analytics and personalisation

Performance and usage analytics: To monitor traffic, improve site stability, identify popular games and features, and troubleshoot technical issues.
Personalised content: To tailor game recommendations, promotions and messaging based on your gameplay history, preferences and interaction with the Site.

Marketing and promotions

Direct marketing: To send you offers, news and promotions about enjoy96.bet, subject to your consent where required. You can opt out at any time.
Affiliate and advertising activities: To measure the performance of marketing campaigns and affiliate partners that refer players to enjoy96.bet.

Risk management, fraud prevention and legal compliance

Fraud and abuse detection: To identify suspicious behaviour such as multiple accounts, chargeback patterns, bonus abuse, or play believed to be in breach of our Terms & Conditions, and to make decisions such as limiting or closing accounts.
Compliance and dispute handling: To meet record‑keeping requirements, respond to legal or regulatory requests, manage disputes (including complaints raised on external review platforms), and enforce our Terms & Conditions and bonus rules.

Responsible gambling and player protection

Behavioural monitoring: To observe indicators that may suggest harmful gambling behaviour and to present responsible gaming messaging or links to external organisations such as GamCare and Gamblers Anonymous.

Disclosure & Sharing

We share personal data only when necessary for the purposes described in this Policy, where required by law, or with your consent. Given that enjoy96 operates without a verifiable gambling licence and with limited corporate transparency, you should be aware that independent regulatory oversight of these disclosures is limited.

Service providers and business partners

Payment partners: Banks, PayID intermediaries, card processors, Neosurf and cryptocurrency payment service providers that process deposits and withdrawals. These providers receive transaction data and limited personal information necessary to provide their services.
Game providers and platform operators: Third‑party software providers that supply slots, table games and live casino products. To deliver gameplay, they may receive pseudonymous identifiers, gameplay data and session details.
Technical and security vendors: Hosting providers, content delivery networks, analytics services, fraud‑prevention tools and security consultants that support the operation, optimisation and protection of enjoy96.bet.

Affiliates and marketing networks

Affiliate partners: Websites and partners that refer players to enjoy96.bet may receive limited information necessary to confirm referrals and calculate commissions (for example, anonymised identifiers, registration and deposit status).
Advertising networks: Where permitted, we may share pseudonymous identifiers and cookie data with advertising partners to measure campaign performance or deliver targeted advertising based on your interaction with the Site, subject to relevant consent requirements.

Legal, regulatory and dispute‑related disclosures

Authorities and regulators: Courts, law enforcement agencies or regulatory bodies (including outside Australia) when we are legally obliged to provide information or when we consider disclosure necessary to protect our rights, users or third parties. In Australia, the Australian Communications and Media Authority (ACMA) may order the blocking of offshore gambling sites, and we may be required to respond to associated requests.
Professional advisers: Lawyers, auditors and other professional advisers who require access to personal data to provide their services, subject to confidentiality obligations.

We do not share your full payment details with other users and do not publish your personal information in public areas of the Site, except where you choose a username or avatar that may be visible to others.

International Transfers

enjoy96.bet is operated from outside Australia and uses infrastructure and service providers located in multiple jurisdictions. This means your personal information may be transferred to, stored in, or accessed from countries that may have different data protection laws and levels of regulatory oversight than your home country.

Locations of processing: Data may be processed in various regions, including but not limited to countries in the Asia‑Pacific region, the European Economic Area (EEA) and other offshore locations where hosting providers, game studios and payment partners operate.
Protection measures: Where laws such as GDPR apply, we seek to implement appropriate safeguards for international transfers, such as standard contractual clauses (SCCs) approved by the European Commission or equivalent mechanisms, and to impose data protection obligations on our service providers.
Limited oversight: Because enjoy96 operates as an unlicensed offshore casino with an opaque corporate structure, transfers may not be subject to the same level of regulatory review as licensed operators. We nonetheless require our service providers to handle data securely and lawfully.

By using enjoy96.bet, you understand that your information may be transferred internationally as described above. Where required by law, we will seek your explicit consent before making certain cross‑border transfers.

Data Retention

We retain personal information only for as long as reasonably necessary to fulfil the purposes described in this Policy, to comply with legal obligations, to resolve disputes and to enforce our agreements. Retention periods may vary depending on the type of data, the nature of our relationship with you and the requirements of applicable laws in the jurisdictions where we or our service providers operate.

Account and identity data: Basic registration details, verification records and key account information are generally retained for the duration of your account and for up to five (5) years after account closure, unless a longer period is required for legal, tax or AML purposes.
Financial and transactional data: Records of deposits, withdrawals and related financial communications are typically retained for up to seven (7) years from the date of the last transaction, to comply with potential legal and AML record‑keeping obligations and to handle disputes.
Gameplay and behavioural data: Betting history and gameplay logs are usually retained for as long as your account is active and for up to five (5) years after closure, to support dispute resolution, internal analytics and responsible gaming assessments.
Marketing data: Information used for marketing purposes is kept until you withdraw your consent or object to marketing, after which we will promptly cease marketing communications and either delete or anonymise the data, subject to minimal retention necessary to record your opt‑out.
Technical and security logs: Security logs, device information and access logs are retained for a period appropriate to security and fraud‑prevention needs, typically from six (6) months to five (5) years, depending on the sensitivity and relevance of the records.

When data is no longer needed, we will delete or irreversibly anonymise it, unless legal, regulatory or legitimate business reasons require us to retain it longer. Where deletion is impractical (for example, in system backups), we will store the data securely and isolate it from further active processing until deletion becomes feasible.

Your Rights

Your privacy rights depend on where you are located and which laws apply to our processing of your information. We aim to structure our practices in line with the Australian Privacy Act and APPs, and, where applicable, GDPR and Mexican privacy law.

Access, correction and deletion

Access: You may request confirmation whether we hold personal information about you and, if so, a copy of that information in a readable format.
Correction: You may request that we correct inaccurate, incomplete or outdated information. Where appropriate, you may update certain details directly through your account profile.
Deletion / erasure: You may request that we delete personal information where it is no longer necessary for the purposes for which it was collected, where you have withdrawn consent (where applicable), or where you believe it has been processed unlawfully. We may retain information where we have legal or legitimate grounds to do so (for example, AML, fraud prevention, or dispute resolution).

Restriction, objection and portability

Restriction of processing: In certain circumstances, you may request that we restrict processing of your data, for example while we verify its accuracy or our grounds for processing.
Objection: Where we rely on legitimate interests (including profiling for security or marketing) you may object to such processing on grounds relating to your particular situation. We will consider your objection and either comply with it or provide compelling legitimate reasons for continuing.
Data portability: Where GDPR or comparable laws apply and processing is based on consent or contract and carried out by automated means, you may request that we provide your data in a structured, commonly used, machine‑readable format or transmit it to another controller where technically feasible.

Marketing and consent management

Withdrawal of consent: You may withdraw your consent to marketing communications or optional cookies at any time. This will not affect the lawfulness of processing that took place before withdrawal.
Marketing opt‑out: You can opt out of marketing emails or SMS by using the unsubscribe link or instructions contained in the message or, where available, via your account settings.

How to exercise your rights and response times

Submitting a request: To exercise any of the rights described above, please contact us through the internal support function of enjoy96.bet and clearly state that your request concerns privacy or data protection.
Verification: We may ask for additional information to verify your identity and ensure that we do not disclose personal data to an unauthorised person.
Response timeframe: We aim to respond to requests within thirty (30) days of receipt, as required under many privacy laws, and will inform you if we need more time due to complexity or volume.
Fees: We will handle your request free of charge, unless it is manifestly unfounded or excessive (for example, repetitive requests), in which case we may charge a reasonable fee or refuse the request as permitted by law.

Mexican users may also have ARCO rights (access, rectification, cancellation and opposition) under the Federal Law on Protection of Personal Data Held by Private Parties. EU users may have additional rights under GDPR, such as the right to lodge a complaint with a supervisory authority, as outlined in the "Complaints & Contacts" section below.

Cookies & Tracking Technologies

We use cookies and similar tracking technologies on enjoy96.bet to operate the Site, remember your preferences, improve performance and, where permitted, deliver personalised content and advertising.

Types of cookies we use

Session cookies: Temporary cookies that exist only while your browser is open and are deleted when you close it. They are used to manage your login session, keep you signed in as you navigate the Site and maintain the contents of your balance and game sessions.
Persistent cookies: Cookies that remain on your device for a defined period or until you delete them, used to remember your language, region, preferences and previous choices.
Third‑party cookies: Cookies set by third‑party providers such as analytics services, advertising networks and game studios. These may be used to measure performance, prevent fraud, or deliver targeted advertising based on your activity on enjoy96.bet and other sites.

Purposes of cookies

Strictly necessary / functional: Required for the Site to function correctly, including authentication, security and load balancing. These cannot be switched off without affecting core functionality.
Analytics and performance: Used to collect information about how visitors use the Site (for example, which pages are visited most often, error messages), so we can improve performance and user experience.
Advertising and personalisation: Used to deliver content or offers that are more relevant to you and to measure the effectiveness of campaigns and affiliate referrals.

Managing cookies

Browser settings: Most browsers allow you to block or delete cookies through their settings. However, blocking certain cookies may affect your ability to log in or use some features of enjoy96.bet.
Internal tools: Where available, you may use cookie or privacy settings provided on the Site to manage preferences for non‑essential cookies.

By continuing to use enjoy96.bet without changing your settings, you agree to our use of cookies as described in this Policy, to the extent permitted by applicable law and your consent choices.

Data Security

We take the protection of personal information seriously and implement technical and organisational measures designed to safeguard your data against loss, misuse, unauthorised access, disclosure, alteration or destruction. At the same time, you should be aware that enjoy96 is an unlicensed offshore operator and that, despite our efforts, player funds and data may not benefit from the same level of regulatory safeguards as those held by licensed casinos.

Encryption: We use transport layer security (TLS) protocols (TLS 1.2 or higher) to encrypt data transmitted between your browser and enjoy96.bet, and we seek to use encryption or pseudonymisation for sensitive information at rest where appropriate.
Access controls: Access to personal data is restricted to authorised personnel and service providers who need it for legitimate business purposes and are bound by confidentiality obligations.
Authentication and account security: We encourage strong passwords and may use additional safeguards such as multi‑factor authentication where available. You are responsible for keeping your login credentials confidential.
Monitoring and incident response: Systems and logs are monitored for unusual activity that might indicate fraud or security incidents. We maintain processes for investigating suspected breaches and, where required by law, notifying affected users and relevant authorities.
Security frameworks: Our controls are designed with reference to recognised information security principles, including those reflected in international standards such as ISO 27001 and SOC 2. Unless explicitly stated, enjoy96 is not certified under these standards, but we aim to align key practices with them.
Player fund risk: We do not provide any guarantee that player funds are held in segregated accounts or protected in the event of insolvency or regulatory action (including potential ISP blocking by ACMA). This is primarily a financial and regulatory risk rather than a data‑privacy risk, but it is relevant when assessing overall trust in our services.

Complaints & Contacts

If you have questions, concerns or complaints about how we handle your personal information, or if you wish to exercise your privacy rights, you should first contact us directly so that we have an opportunity to address your issue.

Contacting enjoy96

Internal support: Use the support tools available on enjoy96.bet (such as live chat or ticketing) and clearly indicate that your message relates to "Privacy" or "Data Protection".
Information to include: Provide your username, the country from which you access the Site, a clear description of your concern or request, and any relevant supporting documentation. Do not include full payment card numbers or passwords.
Response times: We aim to acknowledge your complaint or request within a reasonable time and to provide a substantive response within thirty (30) days, or to inform you if more time is required.

Escalating complaints to authorities

Australia: If you are in Australia and are not satisfied with our response, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC) via www.oaic.gov.au.
Mexico: If Mexican data protection law applies to you, you may contact the Mexican data protection authority, the Instituto Nacional de Transparencia, Acceso a la Información y Protección de Datos Personales (INAI), via www.inai.org.mx.
European Union / EEA: If GDPR applies, you have the right to lodge a complaint with your local data protection authority. Contact details are available through the European Data Protection Board (EDPB) at edpb.europa.eu.

Because enjoy96 operates without a verifiable licence and without an identified ADR body, there is no independent gambling‑specific dispute resolution scheme governing our activities. You remain free to approach data protection or consumer authorities directly at any time.

Updates

We may update this Privacy Policy from time to time to reflect changes in our data practices, technology, applicable laws or regulatory guidance. The "Last updated" date at the start of this Policy indicates when it was most recently revised.

Notification methods: For material changes, we aim to inform you by one or more of the following: email notification (where we hold your email address and local law permits), in‑account messages, and notices or banners on enjoy96.bet.
Advance notice: Where feasible and required by law, we will provide at least thirty (30) days' notice before material changes take effect so you can review them and decide whether to continue using the Site.
Continued use: Your continued use of enjoy96.bet after the effective date of an updated Privacy Policy will constitute your acceptance of the changes, to the extent permitted by applicable law.
Your options: If you do not agree with a material change, you may stop using the Site, request account closure and, where applicable, request that we delete or restrict processing of your personal data, subject to legal and legitimate retention needs.

Because our Terms & Conditions and other policies may also change over time and may not maintain an accessible archive, we encourage you to regularly review this Privacy Policy and related documents for the most current information about our data practices as of 2025.